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Frequently Asked Questions

RESIDENTIAL SALES

What are the differences between Pink Residential Nationwide and a high street Estate Agent ?
None, we have a high street office in Chelmsford, which covers the whole of England, we book the viewings in for your property via appointment, we negotiate offers on your property and progress your property through to completion after we have sold it. The only thing we ask is that you show the potential buyers around, but to be honest, most vendors do this anyway - Nobody knows their property better

Is Pink Residential Nationwide regulated?
Yes, we are members of the OFT, Ombudsman Scheme, NAEA, and ARLA, which would mean peace of mind for yourselves knowing your property is being dealt with by professionals who have been in the industry for many years working in high street offices. All of our senior members of staff have completed and passed the National Association of Estate Agents Exam

What property websites does Pink Residential Nationwide advertise on?
We advertise on all the major websites portals including, Rightmove, Nestoria, Times Online, Primelocation, Propertylive, Sky Virgin Media, Look4property, Zoopla, Home.co.uk, Talk Talk, Telegraph, Mouseprice, Daily Mail, Nethouseprices, Globrix, MSN, Oodle, Pink Residential Nationwide and many more. We also blog about your property which puts it on Twitter and Facebook.

When someone wants to view my property, does that person call me direct or do they phone Pink Residential Nationwide?

All viewers would call Pink Residential Nationwide and we would take there details and arrange a viewing time with yourself.

What happens if someone wants to make an offer?
We would record the offer, check the purchasers selling position, confirm the chain below with other agents and then you would be contacted with the offer and the buyers ability to proceed. Which is the same as if you were with a high street Estate Agent.

If I have a board, whose number does it have on it?
All Pink Residential Nationwide boards have our contact number, website address on them, so if someone is enquiring about your property they would contact us direct

Do you take the photos for my property?
Yes, we come round to your property and take photos and also produce a floor plan, so we have all the details to market your property successfully

What's the catch?
There isn't one, we just charge your £355 + VAT if you are choosing option 1 and that's all you have to pay us. Of course you would need an Energy Performance Certificate EPC which you can buy online at our Instruct  / Payment  page or you can supply this yourself.

Am I in a sole agency agreement if I instruct Pink Residential Nationwide?
If you instruct us to sell your property and choose the £355 + vat, we do not hold you in any sole agency / selling rights contract, you can, if you wish also instruct another agent after instructing us. If you are on with another agent or looking to use another agent we would suggest the terms of the agreement are taken into consideration first to avoid being liable to pay two commissions
 
RESIDENTIAL LETTINGS

If I put my property on to let with Pink Residential Nationwide who does the viewings?
As with residential sales the same would apply, we would book the viewings in for you, and you would show the clients around.

If I am happy with a tenant I have shown my property to, what happens then?
If you are happy with the tenants, we would suggest you get all the tenants over the age of 18 to pay for reference on the Instruct / Payment page, we will then email the forms direct to them to be completed. Once we have the completed reference forms we would submit them to the reference company to be completed. The completed references would be then forwarded to yourself to allow you confirm direct with the tenants if you are happy to proceed or not.

What happens with the damage deposit?
We would suggest that you go to www.depositprotection.com and register an account so the deposit can be paid into this once you have received it from the tenants. The AST tenancy agreement we will email you will have the details pre printed on it relating to this scheme.